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Old 07-11-2010, 16:59 PM   #1 (permalink)
cant upload any mp3s
Dave Hemmings Dave Hemmings is offline 07-11-2010, 16:59 PM

I have tried last sunday and today to add new songs but they wont play once they have been submitted. I have even deleted the songs that were already on there and played and tried from scratch but nothing will play! any ideas?

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Old 07-11-2010, 22:45 PM

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Hi Dave.Welcome to the site I checked your page and your one track doesn't play or download for me either.

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I will ask you some obvious questions first

Are your files the right size? ie: not too big.

Have you got the right file extension? mp3 extension?

If you don't have any joy, and have submitted the correct files admin will look at your page very soon! Thankyou for your patience
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Old 19-11-2010, 18:58 PM

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Hi Dave,
Sorry for the delay getting back to you but it took a while to work out what the problem was. Track titles with special characters cause a problem with the url system and that in turn causes them not to play in the player. When you upload your MP3's make sure the name or the track only contains alpha-numericals and underscores. We should have this problem solved so any character can be uploaded soon but in the mean time this should fix the problem.
Thanks,
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Old 22-11-2010, 16:47 PM

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Another reason why a very small percentage of mp3's don't upload has been discovered. Some users are renaming their files using capitals when they create the file eg MYTRACK.MP3

We're working to resolve this but at the moment .MP3 file extension is being read as special characters. Make sure that the file extension is .mp3

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